The technician came up to our place and did all the inspection and recommended a 2.5 ton new system. The installation will happen next Monday.
Update, Monday is here, and the installation went smoothly. It was nice that they do not sub-contract out their people, because according to the guy who installed the system, this ensured that the customer receives the best service possible. I am very happy with the the level of professionalism and efficiency of the guy at Cool Air USA.
The best thing about the Cool Air USA is how honest their workers are. They do not even try to sell us products we don’t need and informed us accordingly about what really is needed.